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Usage FAQs - WoodArmer

Usage FAQs - SuperSTRESS

Usage FAQs - SuperCAD

Installation FAQs - SuperCAD

Security FAQs - SuperCAD



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FAQ's - Installation - SuperSUITE

SuperSUITE Installation FAQs 

 

 

   

 



1. Is there a minimum specification for SuperSUITE?
2. What do I need to install SuperSUITE?
3. I have a new machine and it doesn't have a parallel port for my Sentinel dongle.
4. I do not have a dongle and I am having difficulties installing my security on my new machine.
5. I do not have a fast enough internet connection to download the installation. How can I get SuperSUITE?
6. Can I install SuperSUITE on a server?
7. Can I secure SuperSUITE centrally?





1. Is there a minimum specification for SuperSUITE?
SuperSUITE can be installed on any machine that can run Windows 98, NT, 2000 or XP (home and professional). It must have either a parallel or free USB port.




2. What do I need to install SuperSUITE?
You will need –

1. The security dongle, this will have been sent to you when you purchased SuperSUITE; drivers for the dongles are available for download on the website

2. The SuperSUITE installation program, this is downloadable by clicking here.

3. An integer.cli file, this can be downloaded via ftp during the installation.






3. I have a new machine and it doesn't have a parallel port for my Sentinel dongle.
We now supply dongles for either parallel ports or USB ports; please contact us to enquire about changing your dongle.





4. I do not have a dongle and I am having difficulties installing my security on my new machine.
If you were originally supplied a software based security then you'll need to obtain a dongle to be able to use our software on operating systems beyond Windows 98 First Edition; a small charge will be made to cover the cost of the dongle and associated administration - please contact us.




5. I do not have a fast enough internet connection to download the installation. How can I get SuperSUITE?
We can issue the installation via CD's, please contact us to do so.





6. Can I install SuperSUITE on a server?
Like most other Windows programs, SuperSUITE must be installed on each machine, this can be done using a deployment tool or by saving the installation file to a network drive and running this from each machine.





7. Can I secure SuperSUITE centrally?
If you have a network dongle, you can install this on any machine on your network; refer to the installation instructions as to how to set this up. If you wish to upgrade to a network dongle please contact us.

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